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Contact Us

Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible.

Response Times

We strive to respond to all inquiries as quickly as possible. Here are our typical response times:

General Support: Within 24-48 hours
Moderation Appeals: Within 48-72 hours
Privacy Requests: Within 30 days (as required by law)
Legal Matters: Within 5 business days
Business Inquiries: Within 3-5 business days

Before Contacting Us

You might find answers to common questions in our documentation:

Terms of Service - Rules and guidelines for using our platform
Privacy Policy - How we collect, use, and protect your data
Content Policy - What is and isn't allowed on ThreadChain.io
About Us - Learn more about our mission and values

Report a Bug

Found a technical issue or bug? When submitting a support request, please include:

What you were trying to do
What happened instead
Your browser and device information
Screenshots if applicable
Any error messages you received

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